Georgia Southern University Employees Honored for Outstanding Customer Service

October 6, 2010

Six Georgia Southern University staff members have been recognized for outstanding customer service by the state of Georgia.

Mike Head, assistant director of University Housing received the Governor’s Commendation in Customer Service. The award recognizes meritorious actions that enhance the public image of customer service or improve the way customer service is provided in Georgia. Recipients are selected on the basis of consistent high levels of performance and/or going above and beyond the call of duty in the performance of their jobs while still accomplishing their normal job responsibilities.

Five University employees were recently recognized as winners of the 2010 Chancellor’s Customer Service Awards. These awards were created to honor University System of Georgia employees that have gone “above and beyond” their normal job responsibilities in helping their internal and external customers and consistently promoting customer service excellence. These prestigious awards are presented to single individuals, teams, institutions, and outstanding process improvement projects that have exemplified the customer service attributes.

Erin Campbell, Paige Phillips, Winter Hall and Lauren O’Byrne from Georgia Southern’s Parent Programs team were recognized with the Team Winner-Gold award. The team was awarded the gold award for innovative programming designed to enhance parent involvement and forge a strong bond between the University, students and their families.

Johnny Eason, a custodian in University Housing was named an Individual Bronze Winner of the 2010 Chancellor’s Customer Service Awards for his dedicated service to Georgia Southern students.